Terms and Conditions

Pricing:

The Handy Tasker's pricing structure includes a base hourly rate for all service calls which will have a one-hour minimum. This means that even if a service takes less than an hour to complete, the customer will still be invoiced for one hour of service. After the first hour of service, an hourly rate will apply and will be billed in quarter-hour increments. For specific rates, please contact us to discuss the services you require. Our team is happy to provide you with an estimate that meets your unique needs and budget.

All pricing is provided in the form of written estimates, which are valid for thirty days and are based on the services outlined in the estimate. Estimates are provided as an approximate calculation of the total cost and are subject to change. The final invoice amount may be higher or lower than the estimated amount, depending on the actual work completed. The final amount is determined by the technician who completes the work.

Services:

Upon acceptance of the written estimate by the customer, The Handy Tasker will provide the services listed in the estimate to the best of our ability. It should be noted, however, that The Handy Tasker is not a licensed handyman under California law, as the state does not issue a handyman license. Therefore, the types of services that The Handy Tasker can provide are limited by California law, rather than by any lack of skill or expertise on the part of the company. Please be advised that certain services may not be available through The Handy Tasker due to these legal restrictions.

Payments:

The Customer is expected to pay the amount due upon completion of services, based on the pricing and rates outlined in the Terms and Conditions. We accept cash, credit card, and most of the popular phone app payment systems. 

Late Cancellation and Rescheduling Policy:

We understand that schedules may change, and unforeseen events may occur; however, any cancellation or rescheduling requests made less than 24 hours before the confirmed date of service will incur a $30 fee. This fee is to compensate for the time and effort spent on preparing for the scheduled service, as well as to accommodate for the loss of other potential customers. We appreciate your understanding and cooperation in respecting our time and resources.  

Warranty:

Labor provided by The Handy Tasker is warranted for three months and is limited to the amount of the cost of the service provided. Defects in labor and workmanship found during the warranty period shall be corrected at The Handy Tasker's expense. This warranty becomes effective when payment in full has been received by and credited to The Handy Tasker. Warranty repairs do not extend the original warranty period. This warranty is void if the customer or any third party in any way modifies the work performed by The Handy Tasker. Any materials supplied by us are warranted according to the manufacturer's warranty on those products. 

Liability:

The customer is responsible for providing liability and property insurance to protect against loss or damage due to theft, fire, vandalism, and force majeure on their own property. The Handy Tasker agrees to provide liability insurance to protect the homeowner against negligence while delivering services.

Photo Release:

The Handy Tasker may take photographs of the completed work for use in business marketing, including on our website or social media sites. We will not post any photos that include customer faces or identifiable information that would expose the identity of the customer or precise home location. By using our services, you agree to allow us to use such photos. If you do not want us to use photographs of the completed work for marketing purposes, please notify us in writing.  

Dispute Resolution:

In the event of any dispute between the customer and The Handy Tasker, both parties agree to make reasonable efforts to resolve the issue between themselves. If an agreement cannot be reached, both parties agree to resolve the issue through an arbitration service.

Service Limitations:

All services are limited to what is described in the Estimate and/or the Work Order provided to the customer.  Any additional services not described in the Estimate and/or the Work Order will be provided at an additional cost, to be pre-approved by the customer, either in a new Work Order or an additional Estimate.

Governing Law:

The Handy Tasker service provided under the Terms and Conditions described here shall be governed by the laws of the State of California.

Acceptance/Approval:

By approving the provided Estimate and/or Work Order, which can be done by clicking an approval link, verbal/written consent, via email, or by text, the customer agrees to the Terms and Conditions, rates, and pricing outlined here.